How to Deal with Spam

TOAST.net uses the latest technologies to fight spam (unsolicited email). In the unlikely event you do have a problem with spam messages reaching your inbox, follow these tips:
  • If it's a legitimate message, then unsubscribe: Many people think messages from Kohl's, Target, Amazon, etc. are spam, but they're not. You may have given the company your email when you made a purchase. All you need to do is click "Unsubscribe" at the bottom of the message. This is the easiest way to prevent unwanted email. 
  • Flag the message as Spam: Log into your Webmail at www.toast.net/mail to use your spam controls. If a spam message shows up in your mailbox, mark it as "Spam" so the system can learn to filter similar messages in the future. You may have to mark several examples before the filter takes hold. Also see: Spam Management and Filtering 
  • Don't reply to a Spam message: By law, all mass emails must feature an unsubscribe link. If the email does not have an unsubscribe link, do not reply to the email as this will only tell the spammer that you're opening spam messages and they will send you more.
  • Protect your email address: Be careful about giving out your email address. Filling out surveys, contests, and signing up for accounts are all common ways for your email address to be added to a mailing list. Make sure you only give your information to a a trusted web site (trusted websites will have a detailed privacy statement). If you sign up for an account that requires your email address, watch for prompts regarding 3rd parties contacting you. Opt out if given the choice.

How to Report Spam to TOAST.net

If you are receiving spam and the above tips do not help, we will need you sign into Webmail and forward the email with its header information included to bounce@toast.net. Depending on which email system you are on, forward the message to use using the following instructions:

SmarterMail:

  1. Before forwarding, click the "Settings" icon on the left tool bar.
  2. Select "Account Settings" from the menu, and click the "Compose" tab.
  3. Change "Reply Header Type" from "Basic" to "Full".
  4. Return to your inbox and forward the message to bounce@toast.net
Google Apps Mail:
  1. Open the message, and click the small arrow next to the "Reply" button.
  2. Choose "Show Original" from the menu.
  3. Press CTRL-A to select all of the text, and then CTRL-C to copy the text.
  4. Compose a new message and in the message body press CTRL-V to paste the text into the message.
  5. Send the email to bounce@toast.net

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