Where can I update my billing information, view statements, check usage, or cancel my account?

Updates to billing information and contact information can be made by logging into My Account, located at the top of the TOAST.net Start Page. My Account provides TOAST.net members with secure, hassle-free access to change your payment type, personal information, and to view billing statements 24 hours-a-day.


Log into My Account with the main username and password for your account, then choose from the following:

What would you like to do?
Update your personal information. Update your payment information. Make a payment. Make an annual payment. View your monthly statements. View your usage statistics. Cancel your account.



To update your personal information:
  1. On the left menu, under Administrative, select Contact Information.
  2. Update your information as needed.
  3. After updating your personal information, click the Save button.




To update your payment information: 
 

  1. On the left menu, under Billing, select Update Payment Method.
  2. If you wish to update the expiration date of a credit card on file, select Update. Enter the new expiration date, then click on the Submit button.
  3. If you wish to enter new information for a credit card or electronic check, click on  Change Payment Method.
  4. After updating your payment information, click the Submit (or Update Payment Method) button.




To make a payment:

  1. On the left menu, under Billing, select Payment Options.
  2. Click Make Payment in the Current Balance section.
  3. Choose your payment method, then select Continue.
  4. Enter payment information and select Pay Next Month's Balance.
  5. Click Submit.



To make an Annual Payment Online:
  1. On the left menu, under Billing, select Payment Options.
  2. Click Make Payment in the Current Balance section.
  3. Choose your payment method, then select Continue.
  4. Enter payment information and select Make Annual Payment.
  5. Click Submit.




To view your monthly statements online: 
 

  1. On the left menu, under Billing, select Billing Statements.
  2. The current month's statement will be displayed.
  3. To view past month's statements, use the drop down option and click on the month you wish to view.




To view your usage statistics:  

  1. As soon as you log in to My Account, click the usage link under Your Services.


 

To cancel your account:

  1. On the Home page, Select cancel next to the desired plan under Your Services.
  2. Select which services you wish to cancel, then click SubmitIf you decide to keep some services you will be redirected to another page. Review the message from TOAST.net to determine if another service plan would fit your needs.
  3. If you wish to continue with cancellation, please provide any feedback you feel would be useful to TOAST.net.
  4. Click Cancel My Account.
  5. Make note of your cancellation confirmation number for future reference.


Please Note: Your account has not been canceled by visiting this page - you must perform all the steps above.






 

Add Feedback