Error 676 - The Phone Number Is Busy

Error 676 means that the phone number being dialed is busy.  Please try the following:
  • Check that the number is being dialed correctly.  Extra characters in the phone number, or dialing the area code when not needed may cause a busy signal.
  • Make sure you are dialing a valid number. decommissions phone numbers from time to time as we add capacity.  A list of our current access phone numbers can be found here:
  • Try dialing another number.  If you are using the Dialer, you can click the Select button to change your access phone number.