This article will help you configure the Thunderbird email client to send/receive messages on SmarterMail.

  1. From the top menu bar go to Tools and choose Account Settings.
  2. In the lower left click the Account Actions button and select Add Mail Account...
  3. Enter your Name (as you want it to appear to others), your email address, and your email password. Click Continue.

  4. Thunderbird will attempt to automatically configure your account. In most cases it will find the IMAP configuration and all you need to do is click Done. For mailboxes where it fails to find the settings for your email account, enter the following info:
    • Incoming:
      • IMAP
      • Server Hostname - obtain from the Email Setup Wizard
      • Port: 993
      • SSL: SSL/TLS
      • Authentication: Encrypted Password
    • Outgoing:
      • Server Hostname - obtain from the Email Setup Wizard
      • Port: 587
      • Authentication: Encrypted Password
    • Username:Your full email address (example:
    • Click Re-test when complete
5. Thunderbird will verify your settings. Click OK to close the Account Settings window.

Recommended Settings
Click on the Inbox of the account you just created so Thunderbird can read the folder names. Then from the menu bar select Tools -> Account Settings. For each menu, make sure the settings match these pictures:
Server Settings
Copies & Folders
Junk Settings
Sync & Storage

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