Set Up Sub-Account - Mac Mail

Applies to: Users wishing to configure Mac Mail to receive email from a Sub-Account.


To configure Mac Mail (OS X 10.5+):

  1. Click on the Mail icon to open Mac Mail.

  2. Click on the Mail menu and select Preferences. (If no accounts are currently set up in Mail, the email wizard will start automatically- skip to step 5.) 

  3. Make sure the Accounts button is selected and click the + (Create an Account) button on the lower left corner of the window.

  4. Select Add Other Mail Account... and click Continue.

  5. Enter your full name, email address and password. Then click Create.

  6. There will be a message that appears below the password, Account must be manually configured, click Next.

  7. Enter the following information:
    • Account Type: IMAP
    • Incoming Mail Server: (The Server Hostname obtained from the Email Setup Wizard)
    • Username: Your Complete email address (example:
    • Password: Your email password
    • Click Next when complete.

  9. Enter the following information:
    • Path Prefix: Leave empty
    • Port: 993
    • Use SSL: Checked
    • Authentication: Password
    • Click Next when complete

  11. Enter the following information:
    • SMTP Server: (The Server Hostname obtained from the Email Setup Wizard)
    • User Name: Your Complete Email Address
    • Password: Your email password
    • Click Create when complete

  13. Once you hit create you will be back on the Accounts screen.
  14. Choose your new account from the list on the left.
  15. Click the Outgoing Mail Server (SMTP) drop down menu and click Edit SMTP Server List...

  16. Click Advanced and ensure the port is set to 587 and Use SSL is checked, then click OK.

  17. Close the Mail Preferences window. Your account is now set up for use with Mac Mail.