Check DSL Signal Quality

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Your DSL connection quality depends greatly on the amount of signal your DSL modem can 'hear' over your phone line. Much like a radio trying to pull in a distant station, if your DSL signal is weak or has interference, your connection may drop.

You can check the quality of your DSL signal by logging into your modem's control panel. If signal problems are detected, follow the steps HERE to attempt to correct them.


Netopia Modems
  1. Go to the address http://192.168.1.254
  2. On the left menu, click Expert Mode, then click the "Yes" button to enter Expert Mode.
  3. On the left menu click Statistics, then click DSL.
  4. Your line statistics will be listed on the right.





Motorola Modems
  1. Go to the address http://192.168.1.254
  2. When prompted, enter:
    Username: admin
    Password: admin
  3. On the left menu, click Expert Mode, then click the "Yes" button to enter Expert Mode.
  4. At the top of the screen, click the Troubleshoot button.
  5. On the menu on the left, click System Status.
  6. A box with a lot of options will be shows. In the DSL category, click Statistics.
  7. Your line statistics will be listed on the bottom of the screen.




Zoom Modems
  1. Go to the address http://10.0.0.2
  2. When prompted, enter:
    Username: admin
    Password: zoomadsl
  3. At the top of the screen, click the ADSL STATUS button.
  4. Your line stats will be displayed on the main screen.






Westell Modems
  1. Go to the address http://192.168.1.254
  2. On the left menu, click Expert Mode, then click the "Yes" button to enter Expert Mode.
  3. On the left menu click Statistics, then click DSL.
  4. Your line statistics will be listed on the right.





Netgear Modems
  1. Go to the address http://192.168.0.1
  2. When prompted, enter:
    Username: admin
    Password: password
  3. The modem may check for a firmware update. Wait for it to complete.
  4. On the left menu, click Router Status.
  5. In the center section, scroll down to the bottom and click the Show Statistics button.
  6. Your line statistics will be listed on in a pop-up window.

Article ID: 373, , Modified: 6/3/2013 at 11:43 AM

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