Create an Additional Email Address/Sub-Account

Most Residential Plans offer Email Sub-Accounts. Sub-Accounts are additional email accounts to use for family members, a second account for the primary user, or as a special purpose account (school, business, newsletter catch, etc). You can create a Sub-Account by doing the following: 
  1. Log into My Account:
  2. Select Email Accounts from the navigation bar to the left.
  3. Select Add New Email Account
  4. For your new Email address, fill in a "username" (first part of the email address), and a Domain (last part of the email address) from the drop down menu. After filling in the remaining information, click Create Account.
  5. Your new email address is now available. You can manage your existing accounts from this screen (click the Update button to save the changes).Accessing Your New Email Sub-Account
    Your new email account is available by clicking the Other Email icon on the top of the Start Page, or on our email sign in page.  Simply log in with your email address and password to view your inbox.

    If you encounter any challenges or need further assistance, please visit our Support Request Form and submit a request. Our technicians will be happy to help you!