These gateway/routers are enabled with a feature called "band-steering", which combines both 2.4 & 5Ghz into one Wi-Fi name. This combination usually simplifies Wi-Fi connections, but sometimes band-steering interferes with performance. By turning OFF this feature, the gateway will broadcast two separate Wi-Fi names: 'ATTxxxxxxx' (2.4Ghz) and 'ATTxxxxxxx-5G' (5Ghz). Users can then pick the '-5G' Wi-Fi on devices that support it, and take advantage of the reduced noise available in the 5GHz Wi-Fi spectrum. This generally provides faster data rates, fewer disconnects, and a more enjoyable experience. Bluetooth and other wireless peripherals aren’t going to bother you in the 5GHz spectrum so there’s less interference. Microwaves don’t operate up there so that source of noise is eliminated, too.
Open your browser and enter 192.168.1.254 in the address bar. Once this screen pops up click on "Wi-Fi".
Next, type the access code located on the modem but not on the yellow sticker.
After entering the access code, the LAN > Wi-Fi page appears. Click on the Advanced Options link.
Next, scroll down past the 2.4Ghz section, to the 5Ghz Wi-Fi Radio Configuration.
Look for Network Name(SSID), add "-5G" onto the end of the network name.
Scroll down to the bottom and select Save.
Now, when you select Wi-Fi on your devices there will be two network names - one of them ending in "-5G". The best practice would be to connect devices that stream on the 5G network such as; smart TVs and security cameras. Leave cell phones, tablets, and smart devices (Google home or Alexa) on the other network. It is not recommended to pull all devices on the 5G network because it will cause slow downs.
Article ID: 579, Created: 6/21/2019 at 12:24 PM, Modified: 3/26/2020 at 10:49 AM