This is to confirm your onsite Technical Dispatch. And that you have:
1) agreed to a $100 possible billable charge if the modem is replaced or no trouble is found when the technician arrives.
2) agreed to a $100 billable charge if the technician reports No Access
Also, please remove all 3rd party routers before the technician arrives.
Article ID: 592, Created: 9/30/2020 at 3:19 PM, Modified: 9/30/2020 at 3:22 PM