Enabling 2FA for a Subaccount Email in MDaemon

Two-Step Authentication, also known as Two-Factor Authentication (2FA), is a security measure that adds an extra layer of protection to user accounts, systems, or applications. It requires users to provide two different types of authentication factors to verify their identity. These factors can include something the user knows (like a password) and something the user possesses (such as a physical device or a one-time password). By combining these factors, Two-Step Authentication significantly enhances security compared to relying solely on a password. It helps prevent unauthorized access and protects sensitive information by adding an additional verification step during the login process.

  • Not all mail accounts have Two-Step Authentication available for use, this KB article only applies to the following TOAST.net domains:
    • @toast2.net
    • @butter.toast.net
    • @email.toast.net
    • @french.toast.net
    • @honey.toast.net
    • @jelly.toast.net
    • @milk.toast.net
  • You will need a third-party authenticator app to use this feature. Make sure the app is setup and ready to use before proceeding with this article (One example is the Google Authenticator app).
To enable Two-Step Authentication, follow the steps below.

1. Log into MDaemon Webmail

2. In the top right of the mailbox, click the Settings icon and then select Security from the drop-down menu.
3. At the bottom of the page, enter the email address you would like to use as the backup address to receive verification codes. Enter your password into the Current Password field and then click Setup Two Factor Authentication.
4.Now with the authenticator app of choice, scan the QR code generated on the screen and follow the prompts in the app to get the verification code. Once the app is set up, enter the verification code into the slot as seen below and click Verify Pairing.
5. If the code you entered is correct, a pop-up window should appear stating that the pairing was successful. 
6. The setup is now complete. Now to sign into your email, you will need to enter the backup code generated by your authenticator app of choice.
NOTE: If you ever don't have access to your authenticator app, you can click on the screen where it says, "Send code to (backup email address)". This will send a one-time code to the backup email address you entered during setup. Simply go to that backup email address to obtain the one-time verification code and enter it into the prompt shown above. 

Removing Two-Step Authentication 
1. To remove the 2FA feature from the account you will need to be logged into your account in webmail.

2. In the top right of the mailbox, click the Settings icon and then select Security from the drop-down menu.
3. Enter your password into the Current Password field and then click Disable Two Factor Authentication.

4. If you have entered the correct password, a message should appear confirming that you have disabled 2FA.

If you have any issues with this feature, please reach out to our support team.