Searching in SmarterMail

Depending on your needs, you can perform a quick search within a specific folder or use the Advanced Search to scan your entire mailbox.

Option 1: Folder-Specific Search

Use this method when you know which folder the email is in (e.g., Inbox or Sent Items) and want to find it quickly.

1. Select your folder: Navigate to the specific folder you wish to search.

2. Enter criteria: Click the Magnifying Glass located at the top of the message list. 

3. Execute: On the line below, type your keywords and press Enter.

4. Refine results: You can use the Filter (funnel icon) or Sort options to further narrow down results by attachments, flags, or replied-to status.

Option 2: Advanced Search (Global)

Use this method if you are unsure where an email is located or if you need to apply specific criteria across your entire account.

1. Open Advanced Search: Click the Magnifying Glass icon in the top-right utility bar of the interface.
   

2. Define Scope: In the sidebar that appears, the search defaults to "Everywhere." You can use the dropdown to target specific areas of your account as well.
   
   

3. Add Details: Enter your search keyword and any other parameters prompted. 

4. Run Search: Click the Search button at the top of the sidebar to display all matching messages from across your account.

    Important Search Tips

• Supported Characters: You can search using letters and numbers.

• Special Characters: Please note that SmarterMail does not index special characters such as @, #, or %. Searching for these will not return specific results.