Email Requesting me to click a link (Phishing)

If you receive an email that encourages you to click a link, verify your account, update your email, etc, that could be a phishing email. Phishing is the name given to fraudulent email messages designed to trick you into divulging your username, password, or bank info. These emails frequently contain poor grammar, spelling errors, and may seem to come from strange email addresses.

DO NOT respond to these emails. will never ask for your username or password through email or chat. Please contact Support if you have a question about an email from 

Tips to identify a phishing email:

  • Hover over the From to see who sent it.
  • Hover over the link, does it come from the same domain as the sender?
  • Does it prompt for immediate action or sound suspicious?


Below is an example of a phishing email:

From: " Notification" <>

Dear Subscriber,
 You are at 95% email capacity! Please CLICK HERE to upgrade your account!

Failure to do so may result in lost or undelivered email!

Thank you for using!


If you receive a message like this, please mark as "Spam" using the Spam button in Webmail.